Last Revised: 1 January 2026

1 Introduction


jita ase (jitaase.onl) takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep your data safe.

By using our platform, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our services. We may update this policy from time to time, and you will be notified of every change.

This Privacy Policy applies only to jita ase-applies to our platform and services only. Third-party sites and services are governed by their own privacy policies.

2 What information we collect


jita ase We collect certain information to provide you with the best possible service — only what is strictly necessary to deliver our services. A detailed breakdown of what we collect is provided below:

Type of Information Example Reason for Collection
Identity Information Name, date of birth, NID number KYC verification and age confirmation
Contact Information Email, mobile number Account registration and security notifications
Financial information BKash/Nagad number, bank details Deposit & Withdrawal Processing
Device Information IP address, browser, device model Security Monitoring & Fraud Prevention
Gaming Information Bet history, win/loss records Account management and responsible gaming
Cookies & Log Data Session data, click patterns Improving your experience and analytics
Important: We never store your full payment card number or PIN. Payment information is always transmitted in encrypted form.

3 How Your Information Is Used


jita ase We use your information only for specific, legitimate purposes — never for unauthorized or unnecessary activities. Our primary reasons for using your data are:

  • Account management: To ensure secure registration, login, and account protection.
  • Service Delivery: To keep deposits, withdrawals, betting, and gaming services running without interruption.
  • Legal compliance: To meet KYC, AML (Anti-Money Laundering), and licensing authority requirements.
  • Customer Service: To resolve your complaints and inquiries.
  • Security: To prevent fraud, hacking, and unauthorized access.
  • Relevant Communications: To send important updates, promotions, and security alerts.
  • Service Quality Improvement: To analyze your usage patterns and improve your gaming experience.
  • Responsible Gaming: To identify problem gambling risks and provide the necessary support.
You can unsubscribe from marketing emails at any time. However, security and account-related messages cannot be turned off, as they are essential for your protection.

4 Data Sharing Policy


jita ase We never sell your personal information or share it with unauthorized third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and banks receive only the minimum information needed to process transactions. They operate under their own privacy policies.
  • Legal authorities: Information may be disclosed in response to a court order, government investigation, or valid request from a licensing authority.
  • Game Provider: Game providers whose titles are available on our platform may receive the gaming data they need to operate. However, your personally identifiable information is never shared with them.
  • Technology Service Providers: Hosting, cloud storage, and cybersecurity providers may have limited access for operational purposes and operate under strict confidentiality agreements.
Before sharing data with any third party, we ensure they comply with our privacy standards. Every partner we work with is bound by a data protection agreement.

6 Data Protection Measures


jita ase We use industry-standard technologies and processes to protect your information. Our security measures are regularly audited by independent third parties.

  • 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): OTP or app-based verification is required every time you log in.
  • Firewall & DDoS Protection: Advanced firewalls are in place to protect our servers from external attacks.
  • Encrypted database: All stored data is kept in fully encrypted form.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular audits of our systems.
  • Staff training: All our staff receive regular data protection training and are bound by confidentiality agreements.
In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

7 Your rights


jita ase-you have full control over your personal information. You may exercise the following rights at any time:

  • Right to Access: You have the right to request details of the information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information we hold about you.
  • Right to Erasure: You may request deletion of your data under certain conditions. However, some data may be retained for a specified period due to legal obligations.
  • Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
  • Right to Portability: You may request a copy of your data or ask to have it transferred to another platform.
  • Right to object: You may object to the use of your data for marketing or profiling purposes.
Contact our support team to exercise any of your rights. We will typically process your request within 30 days.

8 Data Retention Period


jita ase We do not retain your information longer than necessary. Retention periods are determined by the type of data:

  • Account information: For as long as the account is active, and for 5 years after closure (as required by law).
  • Transaction History: Up to 7 years, in accordance with financial regulatory guidelines.
  • Gaming Logs: 2 years for fairness verification and dispute resolution.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Support Contact: 1 year after the issue is resolved.

Once the retention period expires, your data is securely and permanently deleted, or anonymized so that you can no longer be identified.

9 Protection of minors


jita ase We strictly prohibit anyone under the age of 18 from using our services. We do not knowingly collect or process any information from minors.

  • Age verification is mandatory at the time of registration.
  • If a user is identified as being under 18, their account and all associated data will be deleted immediately.
  • Parents can report suspicious registrations to us.
A note to parents: If your child has jita ase-has an account, please contact our support team immediately. We will take prompt action.

10 Policy Updates


jita ase This privacy policy may be updated as needed. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Contact our support team if you'd like to view a previous version of this policy. We keep all versions from the past 2 years on file.

11 Contact


If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to assist you.

  • Email: [email protected]
  • Support: 24/7 support available via live chat
  • Response Time: Usually within 24–48 hours
Your privacy is our top priority. Do not hesitate to reach out with any concerns — we are always here for you.